Fire Alarm System Installation Engineer Customer Service & Call Center - Richardson, TX at Geebo

Fire Alarm System Installation Engineer

Join a team recognized for leadership, innovation and diversity

As a Fire Alarm Installation and Repair Technician at Honeywell, you will support the on-site installation, servicing, and repair processes of complex fire alarm equipment and systems. You will work under direct supervision and may also work without supervision, following detailed work instructions and escalating any discrepancies in customer requirements, blueprints, or work instructions. Your role will involve identifying, escalating, and exploring opportunities to improve installation or repair procedures, as well as providing customer support and training on proper usage for complex systems.

You can be based out of any location in the United States but must be willing to travel 75% of the time across the US based or US territory on project location for 2 - 3 weeks at a time.


The salary for this position is ($64,000 - 95,000). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Key Responsibilities

  • Inspect fire alarm equipment and systems for quality.
  • Install or repair fire alarm equipment and systems according to work orders
  • Escalate any issues or discrepancies in customer requirements.
  • Provide customer support and training on proper usage of complex systems.

U.S. PERSON REQUIREMENTS
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

YOU MUST HAVE
  • High School Diploma or equivalent
  • Five years of experience in fire alarm installation
  • NICET Level II Certification, with ability to acquire Level III within 90 days of hire.
  • Ability to pass requirements for government background.
WE VALUE
  • Previous industry experience, specifically with Notifier Fire Alarm Systems
  • Previous technical/installation experience
  • Previous customer service experience
  • Good written and oral communication skills
  • Ability to follow instructions and identify mistakes
  • Bachelor's degree or technical/professional certificate
  • Good presentation skills

Additional Information

  • JOB ID:
    HRD227441
  • Category:
    Customer Experience
  • Location:
    830 E Arapaho Rd,Richardson,Texas,75081,United States
  • Nonexempt
Business Services

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Estimated Salary: $20 to $28 per hour based on qualifications.

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