Senior Manager (Revenue Management)
SUMMARYThe Senior Manager, Revenue Management Advisory leads a team of advisors who provide insight and advice to customers from both a Revenue Management and general operations perspective.
Revenue Managers collaborate with representatives at all levels of the organization to understand and implement strategy as well as track and review overall performance.
The Team Leader of this group plays a vital role in their success, the overall adoption and success of our products, as well as the client experience.
PRIMARY RESPONSIBILITIES Primary responsibility will be to lead a team of pricing advisors for Revenue Management, reporting directly to the Director of Advisory Services.
They will be expected to be an expert in Revenue Management, have strong leadership skills, and a proven success record with client adoption and performance.
Build and maintain relationships with customers and internal RealPage staff Review pricing recommendations with or on the customers behalf to ensure customer adoption and satisfaction Regular discussions with site, regional and asset managers related to pricing questions Consult with customers on operational questions related to Revenue Management Consult with customers on parameter reviews and tuning Articulate the revenue management value proposition and develop credibility for its concepts and benefits across client organizations Efficiently run multiple projects and use Salesforce to track and update project steps Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction Maintain a working knowledge of the integration with each Property Management System Identify opportunities for ongoing learning to ensure Revenue Management is fully adopted by the customer Prioritize requests for system enhancements and coordinate follow-up with the RealPage or customer's product management group Provide input and feedback, from a business user's perspective to the RealPage Product group, on solution features and functionality Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success Coordinate regular performance calls reporting to management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions REQUIRED KNOWLEDGE/SKILLS/ABILITIES Bachelor's degree or equivalent combination of education and experience 3 years of experience in multifamily property management or related industry Experience using Microsoft office products; Microsoft Excel, Power Point and Word Excellent communication skills, both written and verbal, with ability to influence others Strong project management skills required; ability to manage multiple priorities simultaneously Ability to adapt to change and work well in an autonomous dynamic environment Ability to travel up to 20% and work outside normal business hours at times depending upon workload Demonstrated ability to proactively assess and address risk Analytical background and ability to learn new systems quickly PREFERRED KNOWLEDGE/SKILLS/ABILITIES 10 years of experience in multifamily property management or revenue management 2-3 years of RealPage experience as a proven high performer Familiarity with RealPage products or other property management software Recommended Skills Adaptability Analytical Communication Consulting Curiosity Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
Revenue Managers collaborate with representatives at all levels of the organization to understand and implement strategy as well as track and review overall performance.
The Team Leader of this group plays a vital role in their success, the overall adoption and success of our products, as well as the client experience.
PRIMARY RESPONSIBILITIES Primary responsibility will be to lead a team of pricing advisors for Revenue Management, reporting directly to the Director of Advisory Services.
They will be expected to be an expert in Revenue Management, have strong leadership skills, and a proven success record with client adoption and performance.
Build and maintain relationships with customers and internal RealPage staff Review pricing recommendations with or on the customers behalf to ensure customer adoption and satisfaction Regular discussions with site, regional and asset managers related to pricing questions Consult with customers on operational questions related to Revenue Management Consult with customers on parameter reviews and tuning Articulate the revenue management value proposition and develop credibility for its concepts and benefits across client organizations Efficiently run multiple projects and use Salesforce to track and update project steps Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction Maintain a working knowledge of the integration with each Property Management System Identify opportunities for ongoing learning to ensure Revenue Management is fully adopted by the customer Prioritize requests for system enhancements and coordinate follow-up with the RealPage or customer's product management group Provide input and feedback, from a business user's perspective to the RealPage Product group, on solution features and functionality Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success Coordinate regular performance calls reporting to management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions REQUIRED KNOWLEDGE/SKILLS/ABILITIES Bachelor's degree or equivalent combination of education and experience 3 years of experience in multifamily property management or related industry Experience using Microsoft office products; Microsoft Excel, Power Point and Word Excellent communication skills, both written and verbal, with ability to influence others Strong project management skills required; ability to manage multiple priorities simultaneously Ability to adapt to change and work well in an autonomous dynamic environment Ability to travel up to 20% and work outside normal business hours at times depending upon workload Demonstrated ability to proactively assess and address risk Analytical background and ability to learn new systems quickly PREFERRED KNOWLEDGE/SKILLS/ABILITIES 10 years of experience in multifamily property management or revenue management 2-3 years of RealPage experience as a proven high performer Familiarity with RealPage products or other property management software Recommended Skills Adaptability Analytical Communication Consulting Curiosity Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
