IT Program Manager III
Company Overview:
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility.
Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations.
Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.
Job Description:
As the Digital Solutions Lead at Lennox International, you will drive the development and implementation of digital strategies and solutions across the organization.
You will collaborate with cross-functional teams to identify business needs, define digital objectives, and leverage technology to transform customer experiences, improve operational efficiency, and drive business growth.
Key
Responsibilities:
Digital Strategy Development:
Lead the formulation and execution of the digital strategy, aligning it with Lennox International's business objectives and market trends.
Identify opportunities to enhance customer engagement, streamline operations, and drive revenue growth through digital initiatives.
Digital Solution Implementation:
Collaborate with internal stakeholders, including marketing, sales, product development, and IT teams, to identify and prioritize digital solutions.
Oversee the end-to-end implementation of digital projects, ensuring timely delivery, quality, and adherence to budget.
Customer Experience Enhancement:
Champion a customer-centric approach to digital solutions by understanding customer needs, analyzing user behavior, and leveraging insights to drive continuous improvement.
Ensure that digital solutions optimize the customer journey and deliver exceptional user experiences.
Data Analytics and Insights:
Utilize data analytics tools and techniques to analyze digital performance metrics, identify trends, and generate actionable insights.
Make data-driven recommendations for optimization and enhancement of digital solutions.
Cross-Functional Collaboration:
Collaborate closely with cross-functional teams to foster a culture of innovation and digital transformation.
Partner with IT teams to evaluate, select, and integrate relevant technologies, platforms, and third-party solutions.
Stakeholder Management:
Effectively communicate digital strategies, progress, and outcomes to key stakeholders, including senior management.
Build strong relationships and engage stakeholders to ensure alignment, support, and successful adoption of digital initiatives.
Industry and Technology Monitoring:
Stay up to date with industry trends, emerging technologies, and best practices in digital solutions.
Proactively identify opportunities to leverage new technologies and approaches to drive competitive advantage and business growth.
#LI-Hybrid #LI-RM #LI-RM2
Qualifications:
WHAT WE ARE LOOKING FOR Bachelor's degree in a relevant field (e.
g.
, Computer Science, Information Systems, Business Administration) is required.
A master's degree is a plus.
Proven experience in leading digital transformation initiatives, preferably within the HVAC or building automation industry.
Strong knowledge of digital technologies, such as IoT, cloud computing, mobile applications, data analytics, and AI/ML.
Demonstrated experience in developing and executing digital strategies that drive customer engagement, operational efficiency, and business growth.
Proficiency in project management methodologies and tools to successfully oversee digital projects from initiation to completion.
Excellent analytical, problem-solving, and decision-making skills, with the ability to leverage data to drive insights and outcomes.
Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
Strong leadership capabilities with the ability to inspire, motivate, and mentor a team.
WHAT WE OFFER At Lennox, we realize that our greatest assets are our employees.
This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization.
Lennox offers employees a variety of flexible work options.
This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.
Benefits:
Competitive base salary Excellent medical plans designed to support healthy lifestyles Mental and financial health programs Outstanding 401k with company match and 1-year bonus Employee Stock Purchase Program Community involvement opportunities Robust Employee Assistance Program Relocation assistance is available And much, much more! WE VALUE DIVERSITY Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.
Lennox is an equal opportunity employer.
Recommended Skills Analytical Artificial Intelligence Building Automation Business Administration Business Efficiency Business Planning Estimated Salary: $20 to $28 per hour based on qualifications.
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility.
Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations.
Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.
Job Description:
As the Digital Solutions Lead at Lennox International, you will drive the development and implementation of digital strategies and solutions across the organization.
You will collaborate with cross-functional teams to identify business needs, define digital objectives, and leverage technology to transform customer experiences, improve operational efficiency, and drive business growth.
Key
Responsibilities:
Digital Strategy Development:
Lead the formulation and execution of the digital strategy, aligning it with Lennox International's business objectives and market trends.
Identify opportunities to enhance customer engagement, streamline operations, and drive revenue growth through digital initiatives.
Digital Solution Implementation:
Collaborate with internal stakeholders, including marketing, sales, product development, and IT teams, to identify and prioritize digital solutions.
Oversee the end-to-end implementation of digital projects, ensuring timely delivery, quality, and adherence to budget.
Customer Experience Enhancement:
Champion a customer-centric approach to digital solutions by understanding customer needs, analyzing user behavior, and leveraging insights to drive continuous improvement.
Ensure that digital solutions optimize the customer journey and deliver exceptional user experiences.
Data Analytics and Insights:
Utilize data analytics tools and techniques to analyze digital performance metrics, identify trends, and generate actionable insights.
Make data-driven recommendations for optimization and enhancement of digital solutions.
Cross-Functional Collaboration:
Collaborate closely with cross-functional teams to foster a culture of innovation and digital transformation.
Partner with IT teams to evaluate, select, and integrate relevant technologies, platforms, and third-party solutions.
Stakeholder Management:
Effectively communicate digital strategies, progress, and outcomes to key stakeholders, including senior management.
Build strong relationships and engage stakeholders to ensure alignment, support, and successful adoption of digital initiatives.
Industry and Technology Monitoring:
Stay up to date with industry trends, emerging technologies, and best practices in digital solutions.
Proactively identify opportunities to leverage new technologies and approaches to drive competitive advantage and business growth.
#LI-Hybrid #LI-RM #LI-RM2
Qualifications:
WHAT WE ARE LOOKING FOR Bachelor's degree in a relevant field (e.
g.
, Computer Science, Information Systems, Business Administration) is required.
A master's degree is a plus.
Proven experience in leading digital transformation initiatives, preferably within the HVAC or building automation industry.
Strong knowledge of digital technologies, such as IoT, cloud computing, mobile applications, data analytics, and AI/ML.
Demonstrated experience in developing and executing digital strategies that drive customer engagement, operational efficiency, and business growth.
Proficiency in project management methodologies and tools to successfully oversee digital projects from initiation to completion.
Excellent analytical, problem-solving, and decision-making skills, with the ability to leverage data to drive insights and outcomes.
Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
Strong leadership capabilities with the ability to inspire, motivate, and mentor a team.
WHAT WE OFFER At Lennox, we realize that our greatest assets are our employees.
This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization.
Lennox offers employees a variety of flexible work options.
This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.
Benefits:
Competitive base salary Excellent medical plans designed to support healthy lifestyles Mental and financial health programs Outstanding 401k with company match and 1-year bonus Employee Stock Purchase Program Community involvement opportunities Robust Employee Assistance Program Relocation assistance is available And much, much more! WE VALUE DIVERSITY Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.
Lennox is an equal opportunity employer.
Recommended Skills Analytical Artificial Intelligence Building Automation Business Administration Business Efficiency Business Planning Estimated Salary: $20 to $28 per hour based on qualifications.
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